Contact My Cleaners Oxford

Call 01865 519749

The quickest way to discuss your clean is by phone: 01865 519749. Tell us what needs cleaning, where the property is and when you would like the visit. Availability and the cleaning scope should be agreed before booking.

Useful details for your enquiry

For a property clean, have your postcode, number of rooms and bathrooms, current condition and main priorities ready. Explain whether the property is occupied, empty or being prepared for a handover. Mention stairs, restricted parking or a shared entrance if they affect access.

For a carpet, rug, sofa or other fabric item, give approximate dimensions and describe the material where known. Tell us about marks, spills and previous cleaning products used. A care label can help you explain the construction. For an appliance, the make, model and compartments involved are useful.

Tell us about timing and access

Explain any fixed deadline when you enquire. A tenancy clean may need to fit between removals and key return; a holiday-rental turnover may need to fit between guests. Some specialist treatments also need time before an item returns to ordinary use. Ask about preparation and drying rather than assuming every visit has the same timetable.

Agree who will provide access and what will happen if your plans change. If another person is holding the keys, make sure the arrangement is understood before the appointment.

Not sure which service you need?

Browse our cleaning services, read the booking questions or find out what affects a cleaning quotation. You do not need to know the name of a specialist method before calling; a clear description of the job is a useful starting point.